If you have received a damaged or defective product, please contact us and include clear photos of the issue.
Once our team reviews and confirms that the product is defective, we will offer an appropriate solution, which may include a replacement or a refund, in accordance with our return policy.
If you received the wrong product or an incorrect variant, please contact us with your order number and photos. After verification, we will arrange the shipment of the correct item.
All requests are subject to review and approval. Processing times may take up to 7 business days after confirmation.